Privacy Policy

Who we are

Edale UK Management of 33 Kings Avenue, Redhill, RH1 6QH whom can be contacted at 0207 99 35 360 who has our principal place of business is 15 Bell Street, Reigate, RH2 7AD and Edale Enterprises Limited registered at 15 Bell Street, Reigate, RH2 7AD hereinafter referred to as ‘Edale’ or ‘we’ or ‘Us’ have created this privacy statement (‘Statement’) in order to demonstrate our firm commitment to the privacy of the details that you provide to us when using Site and the Edale Services. In this Statement, references to ‘you’ and ‘your’ are references to the Edale User who may or may not be a registered Edale Client. When you use the Site, you are consenting to the practices set forth in this Statement. We know that your privacy is very important to you which makes it very important to us. We aim to be as clear as possible in this Statement in respect of your Data. This Statement applies inter alia to your Data that we collect about you when you use the Site and the Edale Platform, how and when it is used, how we protect it and who has access to it. This Statement incorporates the Cookie Policy, the website Terms of Use and your relevant client agreement. Our website address is: or

We may update this Privacy Policy from time to time. Updated privacy policies will be updated on the relevant website, or provided to you at your request.

What personal data we collect

Information you give us: We collect any information you provide to us when you complete registration forms, or provide us with your details over the phone, for example when you register an account with us, register to attend one of our events (whether as a delegate, exhibitor speaker or attendee) or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the event or service that you are registered.

Information we collect about you: We will collect any information contained in any correspondence between you and us via contact forms on websites, and emails or telephone calls. we do not collect data classed as “sensitive” such as health information or information related to political opinion or religious beliefs.

We collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views, which pages you viewed and similar information. This information may be collected by a third party website analytics service provider on our behalf and/or may be collected using cookies. We also use cookies and pixels in our emails to track the delivery and open rates, the results of which are stored against your email address and profile.

Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these entities will collect information directly from you on our behalf. We may engage third parties to operate event websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf. We may also receive information about you from third parties where you have consented to such third party sharing your information with us.

How we use information about you

We use personal data to: The purpose of this is: The applicable legal basis:
Provide you with information that you have requested from us, in relation to events and publications we run, or other services we provide (for example online webinars and e-newsletters). We will need to use your contact details to keep you updated about the products or services you have indicated you are interested in. By specifically requesting information from us, you are consenting to us using your personal data for the purposes of communicating such information to you.
For general administration and organisation of our events of for third parties, for example to contact you with information about an event or conference that you’re exhibiting at, or attending. We will need to use your details for planning and logistics, to invoice you (if required), to provide you customer service in relation to the event, and general administration of your attendance at the event. Please note that we may also share your personal data with other entities in the group for this purpose. Where you have registered to attend, organise or exhibit at an event, we need to use your personal data in this way to perform our contractual obligations to you. Where you are attending an event but do not have a contract with us (for example you received free tickets), it is our legitimate interest to use your personal data for general administration and logistics of the event.
To assess the activity of our attendees at our events. We assess how people interact and engage with our events. We do this using any apps you have activated or signed up to. We use this information for analytics, and to improve and enhance events, webinars or online meetings. It is our legitimate interest to monitor the activity and engagement of our attendees at events, webinars or online meetings.
Analyse user traffic to measure use of our websites and improve their content. We may use information such as your IP address for analytical purposes of our pages, this could also include improving the content of our websites and services. We have identified web analytics as a legitimate interest of our business, and allow us to better meet your needs as a customer.
To comply with or abide by legal obligations or requirements. We may need to use or process your personal data to comply with some legal requirements, an example being health and safety. Where we need to process your data for these reasons, the legal basis will be compliance with a legal obligation.
To process your application for a service, grant, loan, event or other programmee. We may need to use or process your personal data for an application for a service, grant, loan, event or other programmes. This information may also include products and services data, profile, technical and company data. Where we need to process your data for the judging an application, necessary for our legitimate interests (to consider your application), performance of a contract with you or a third party or necessary to comply with a legal obligation

When you contact us about the business support, advice, grants, loans and other programmes, you will be asked to provide us with information to assist with your enquiry, registration, grant, loan or other contact reason. This information will include but is not limited to name, phone number, and email address. Personal information that will also be held by us includes the information that is collected by the partner to provide the service in the form of monitoring and claims. This information will be securely handled and provided to the Data Controller. We shall work with external data processors for sharing this information where services are paid through an external buyer and recipients are beneficiaries of a programme from the external buyer.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


When you access our site we ask for your consent to allow us to store the following cookies on your device:

Google Analytics: We use Google Analytics to collect information about how users use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. You can read more about these cookies and how Google safeguard them here.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Some of our websites may contain content and links to other websites or apps that are operated by third parties. We don’t control these third party websites or apps (including whether or not they store cookies) and this Privacy Policy does not apply to them. Please consult the terms and conditions and Privacy Policy of the relevant third party website or app to find out how that site/app collects and uses your information and to establish whether and for what purpose they use cookies.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Selected third parties that we work with, where necessary for the purposes of delivering to you services that you request from us. For example, when you register to attend an event that we host, we may need to share your information with third party sub-contractors, service providers or contracting authority. Where we use such third parties, we enter contracts which ensure that the third party is obligated to provide at least the same level of data protection as Us entering into that contract, and we take reasonable, appropriate steps to ensure that the contractor effectively processes the personal data in a manner consistent with this Privacy Policy and our internal policies relating to the protection of Personal Data.

We will not sell your personal data to any third parties, however your information may need to be shared with partners and training providers in order to deliver the grant, loan or other finance programme or event information. Your information will also be shared with us as the Data Controller, who may in turn share your information with required partners in order to deliver
their functions.

How long we retain your data

We will only keep your information as long as necessary, after which point it will securely be destroyed. As set out in our contract with funders we are required to keep the information of the grants for auditing purposes until 30 December 2030.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we store your personal data

We store or transfer some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent standards by law.

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows: We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission.

Changes to this Privacy Notice

Any changes we may make to our privacy policy in the future will be posted on this page. We will indicate when a change is made. We will share these changes via an email or our various newsletters.