Continued commitment to improving operational performance helps organisations stay lean. Learn about a lean thinking tool called the A3 process. See how the A3 process and problem solving approach helps organizations practice continuous improvement. This tool is used by Toyota who are known for its improvement to operations.

The A3 process is a problem solving tool Toyota developed to foster learning, collaboration, and personal growth in employees. The term “A3” is derived from the particular size of paper used to outline ideas, plans, and goals throughout the A3 process (A3 paper is also known as 11” x 17” or B-sized paper).

Toyota uses A3 reports for several common types of work:
Solving problems
Reporting project status
Proposing policy changes (policy meaning rules agreed upon and enforced by the group)

Delivered to AIM for Gold Dudley cohort members.